This is going to sound like I’m blowing my own trumpet, but I was the chief architect for the NeuroGym website, sales funnels, E-learning membership site and community portal.
The birth of my company, Client Engagement Academy, began during the early years of NeuroGym.
At NeuroGym we had a real challenge keeping those 7,000 customers engaged. We struggled just like you. Our course graduation rates fell right in line with the industry average of a dismal 12%. That meant that 88% of our clients weren’t engaged and finishing our courses.
An 88% failure rate did not sit well with both of us, and along with our CTO, we took on the E-learning industry. We tried almost everything for a year to improve our results.
Unfortunately, we lost the battle because most of the technology, facts about how to engage adult learners, software and digital badges did not exist. We eventually moved the graduation rates up to 20% by hiring human’s and optimizing the onboarding experience.
The End Of That Era Was The Beginning Of Client Engagement Academy
In 2013, John bought me out, and I went back to consulting some of the industry’s most successful educators. It was in 2014 when one of my guru clients asked me to examine his membership website.
This Time Everything Changed
After a few months of research, I was blown away by the new advancements in technology, software, the leadership positions of the online universities, the studies on engaging adults and the new game changer created my Mozilla (the creators of the Firefox Browser.)
Everything had changed, and now I had a chance to make a big difference and lean on my 32 years of business experience to create something that could affect hundreds of millions of lives around the world.
During the last three years, over $850,000 invested and much trial and error, I can say that this stuff has become second nature to me.
This is why I’ve expanded our offering from consulting, designing, building and hosting customized E-Learning Platforms to offering step-by-step online courses.
It’s my way to expand my universe and make a more significant impact in the world. Only three percent of the world's education is digitized, yet only 3-12% of the clients/student investing in digital education actually finish their courses.
Let this be a personal invitation to take on the responsibility of getting your clients OUTCOMES and becoming part of the SOLUTION instead of the PROBLEM!